★★★★☆
The Network Resilience Lab forced us to pick a second mill for a connector SKU we had treated as immortal. I would have preferred the exception-playbook night to be a morning session; after a 12-hour plant day the critique felt sharp.
Voices
Not a wall of five-star adjectives.
These notes refer to specific modules. We keep a mild reservation in the mix because the lab is evening work with real jobs attached.
Sat the Kaohsiung Port Flow Clinic. Learned that our “buffer” was just early receiving that clogged the yard. The berth-window overlay is still on our wall.
8.1 / 10 · alumni sheet
Clear on what the studio will not do. They refused to rewrite our ERP fields. The dual-sourcing worksheet from week two is the piece we still use.
I came in wanting a certificate. I left with a one-page fallback for Taoyuan air when the southbound box misses the cut. Different, and more useful for my desk.
Case notes
Connector house, Hsinchu
A mid-size assembler kept a single Japanese mill for a high-mix pin. After the lab’s dual-sourcing studio, they ran a 2,000-piece trial with a Malaysian house and documented a 11-day longer ocean lane. The brief recommended keeping Japan for two SKUs and moving the rest. Six months later they reported fewer line stops, and a slightly higher unit cost they had already priced into a customer conversation.
Frozen foods exporter, Pingtung
The Harbor Desk Retainer reviewed reefer allocations through Kaohsiung during a typhoon-heavy quarter. The team had treated “extra days of dwell” as a quality buffer. We marked those days as yard rent. They cut two days of habitual early gate-in and kept the true temperature hold. Not glamorous; it showed up as a smaller terminal invoice.